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Enterprise-grade ITSM, for every business

Give your IT, operations, and business teams the ability to deliver exceptional services—without the complexity. Maximize operational efficiency with refreshingly simple, AI-powered Freshservice.

Everything sales, powered by AI

Transform IT from cost center to value creator with a powerful unified platform, time-saving automation, and fluid collaboration—enhanced with AI.

Unify IT, power business performance

IT today drives both operations and innovation — automating workflows boosts not only agent and employee productivity, but ensures stronger business continuity. By connecting teams and systems through Freshservice, you reduce costs and complexity while enhancing satisfaction across all levels, from service desk to C-suite.

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Built-in AI = Boosted efficiency, better experience

Boost the efficiency of your teams, tools, and workflows with smart AI capabilities. Automate repetitive requests and empower users with self-service options. Unlock actionable insights and drive performance using intuitive, conversational guidance.

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The power to be more productive

Freshservice enables you to save time with codeless drag-and-drop automations. Key workflows and integrations are also built in to offload low-value tasks, problem-solve, collaborate, and communicate better—and gain even more efficiencies in the future.

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Freshservice capabilities

Automate, streamline, organize, and get more done—faster and easier than ever before.

 

1

Freddy AI

Deliver self-service for customers, quicker resolutions for agents, and better insights for managers.
2

Omnichannel

Email to Slack, major incidents to password resets, see everything in one elegant, unified view.
3

IT service management

Seamless service management, efficiency with AI and automation, and insights for managers.
4

IT operations management

Consolidate, collaborate, and resolve fast with a unified solution, with AI to give you a boost.
5

ITAM

See it all in real time: hardware, software, and SaaS in an auto-updating CMDB
6

IT modernization

Automate and simplify your IT operations, reduce repetitive work, and make data-driven decisions.

Kenapa Memilih Corefreelancers?

Corefreelancers hadir sebagai solusi modern untuk transformasi digital IT Anda. Kami tidak sekadar menawarkan Freshservice — kami menghadirkan pengalaman dan strategi untuk membantu bisnis Anda menjalankan layanan TI yang lebih cepat, lebih cerdas, dan lebih efisien. Inilah alasan kenapa kami menjadi pilihan yang tepat:

 Spesialis Freshservice

Sebagai agency yang memahami Freshservice luar dalam, kami bantu Anda memanfaatkan fitur-fitur canggih seperti automasi, self-service portal, dan AI-powered suggestions untuk menyederhanakan manajemen layanan TI.

Implementasi yang Disesuaikan

Kami tidak percaya pada solusi "satu untuk semua". Kami akan mengatur dan mengoptimalkan Freshservice agar sesuai dengan struktur, proses, dan kebutuhan unik perusahaan Anda.

 Fokus pada Efisiensi & Kolaborasi

Dengan pendekatan berbasis ITIL dan tools kolaboratif, kami bantu tim Anda bekerja lebih selaras, lebih cepat, dan lebih responsif terhadap kebutuhan internal maupun eksternal.

Dukungan End-to-End

Kami tidak hanya membantu mengatur sistem, tetapi juga memberikan pelatihan intensif bagi tim Anda, sehingga mereka dapat memanfaatkan Freshdesk dengan maksimal. Jika ada kendala, tim support kami siap membantu kapan saja.

Meningkatkan Layanan, Mengurangi Beban

Freshservice dirancang untuk menyederhanakan pengelolaan aset, insiden, dan permintaan layanan. Kami pastikan Anda dapat memanfaatkannya untuk menekan beban kerja tim dan meningkatkan kepuasan pengguna.

Transformasikan layanan TI Anda sekarang.

Tim Corefreelancers siap bantu Anda memaksimalkan Freshservice untuk efisiensi dan produktivitas yang lebih tinggi.

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